The Right Support at the Right Time campaign

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CALL 811 (Info-Santé/Info-Social). If you need support or have concerns or questions about your health or that of a family member or friend, call 811 to speak to a nurse or psychosocial worker. Bilingual and available 24 hours a day, 7 days a week, it’s free and confidential.

To speak to a caregiver counselor about a difficult situation, ask questions or get a referral, call l’Appui’s Caregiver Support Helpline.

Bilingual; open Monday to Friday from 8 a.m. to 6 p.m.

1 855 852-7784

[email protected]

www.lappui.org

To find community resources offering caregiving information and support near you, consult l’Appui’s Resource Directory or Proche aidance Québec's list of member organizations (in French only).

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Moments that transform lives: better understanding the caregiving trajectory to better support caregivers

 

The caregiving trajectory is marked by a series of turning points. From starting the journey to being recognized for the role to seeing it all come to an end, these transitions will strongly impact the experience of each caregiver, making it unique.

Our campaign, The Right Support at the Right Time, invites healthcare professionals and service providers to learn more about the key moments that mark the journey of care by delving further into the process. It also offers guidance and tools to support caregivers as their trajectory evolves, shifts or is redefined.

Want to share the campaign on your social media platforms? Download the social media kit here.

Entry into caregiving

Becoming a caregiver is a life-changing experience. Whether it comes about Whether it comes about gradually or abruptly, the role is accompanied by some very real challenges. This short video explores how the caregiving trajectory can begin, the specific needs that arise and ways to support caregivers as they navigate this pivotal period.

Recognizing the caregiver’s role

For many, being a caregiver implies overseeing the day-to-day care and concerns of a loved one, often while juggling other responsibilities like work, school or parenting. This video explores how recognition of the role — not just by others, but also by oneself — can make a world of difference for caregivers. We also look at ways to support caregivers through the process.

The end of caregiving

When we think of caregiving, it’s often from the standpoint of during — but what happens when the role comes to an end? This video explores the various ways in which the caregiving trajectory may draw to a close, the specific needs of caregivers at this stage and practical tips on supporting them through the transition.

Resources to share with caregivers

 

Resource directories in Quebec
Referrals
Helplines

Support tools for key transitional moments

Entry into caregiving

Caregiver recognition
When caregiving ends

Caregiving trajectories
  • Trajectory of parent caregivers of autistic children
  • Trajectory of young caregivers
  • Trajectory of caregivers of cancer patients (upcoming)
  • Trajectory of caregivers of people with mental health issues (upcoming)
  • Trajectory of caregivers of people in palliative or end-of-life care (upcoming)
  • Trajectory of caregivers of older adults in hospital settings (upcoming)
  • Trajectory of caregivers in immigrant communities (upcoming)
  • Trajectory of caregivers of people with Alzheimer’s or dementia (upcoming)

To dig deeper, explore the Knowledge portal on caregiving.