Our team

Stable yet flexible, the Observatory’s operating structure allows multiple stakeholders — practitioners, researchers, government officials and caregivers — to contribute their diversified and intersectoral expertise.

Download the Observatory’s organizational diagram


Need help? →

CALL 811 (Info-Santé/Info-Social). If you need support or have concerns or questions about your health or that of a family member or friend, call 811 to speak to a nurse or psychosocial worker. Bilingual and available 24 hours a day, 7 days a week, it’s free and confidential.

To speak to a caregiver counselor about a difficult situation, ask questions or get a referral, call l’Appui’s Caregiver Support Helpline.
Bilingual; open daily from 8 a.m. to 8 p.m.

1 855 852-7784
[email protected]

To find community resources offering caregiving information and support near you, consult l’Appui’s Resource Directory or Proche aidance Québec's list of member organizations (in French only).


Managing Committee

The Managing Committee determines the Observatory’s scientific directions, general objectives and policies and decides on its annual activities (source: Act to recognize and support caregivers, article 30).

Sylvie Constantineau

Managing Committee Chair

Member from a non-governmental organization (NGO) — Arborescence: for loved ones in mental health

Marc Rochefort

Managing Committee Vice-Chair

Member from a non-governmental organization (NGO) — Regroupement provincial des comités des usagers (RPCU)

Dr. Olivier Beauchet

Scientific Director of the Observatory

Faculty of Medicine, Université de Montréal

Cindy Starnino

Administrative Director of the Observatory

Strategic consultant representing the CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Carole Tavernier


Elizabeth Obregon

Member from a non-governmental organization (NGO) — Heart and Stroke Foundation of Canada

Mélanie Couture

Researcher, École de travail social, Université de Sherbrooke

Nathalie Tremblay

Government member — Ministère de la Santé et des Services sociaux

Philippe Bériault

Government member — Ministère des Finances

Sophie Éthier

Researcher, School of Social Work and Criminology, Université Laval

Sylvie Lambert

Researcher, Ingram School of Nursing, McGill University

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Véronique Dubé

Researcher, Faculty of Nursing, Université de Montréal

Read more
A caregiver from a First Nations or Inuit community (TBD)

The Observatory’s Support Staff

Mélanie M. Gagnon

Team manager, chief - Knowledge translation, Academic Affairs and Research Ethics, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Margaux Reiss

Team leader, project officer for Knowledge Monitoring and Production, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Alexis Pearson

Project officer for Knowledge Mobilization and Transfer and Stakeholder Relations, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Camille Girard Marcil

Research professional, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Diana Sanchez

Communications professional, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Florence Potvin

Research professional, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Janie Dussault

Research professional, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Jennifer Lorena Cohen Reyes

Research assistant, CIUSSS du Centre-Ouest-de-l’Île-de-Montréal

Rym Zakaria

Librarian, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Virginie Tuboeuf

Administrative technician, CIUSSS du Centre-Ouest-de-l'Île-de-Montréal

Expert Advisory Committee

Under the Scientific Director, the members of this committee bring their specific expertise to bear on the Observatory’s key priorities and specific topics, with a view to ensuring quality output and having the desired impact.

Anne Bourbonnais

Researcher, Faculty of Nursing, Université de Montréal

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Aude Villatte

Researcher, Département de psychoéducation et de psychologie, Université du Québec en Outaouais

Read more
Denise Juneau


Isabelle Courcy

Researcher, Département de sociologie, Université de Montréal

Jessica Darilus


Lucyna Lach

Researcher, School of Social Work, McGill University

Magalie Dumas

Assistant Executive Director, L’Appui pour les proches aidants

Marie-Josée Grenier

Specialized caregiving coordinator, CIUSSS de la Capitale-Nationale

Mathieu Lacombe


Sahon Chimène Dro

Home support social worker, physical disability service, CIUSSS de l’Est-de-l’Île-de-Montréal

Sylvie Lambert

Researcher, Ingram School of Nursing, McGill University

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A representative from the government ministry responsible for caregivers (TBD)

Coordinating Committee

The Observatory’s work is coordinated by a committee consisting of its administrative and scientific management unit, various team members and:

Michèle Archambault

Representative, Direction générale des Aînés et des Proches aidants, Ministère de la Santé et des Services sociaux

To explore this section further


Mission and functions

Vision and values

Strategic pillars