This report (50 pages) sets out to raise awareness of the mistreatment of caregivers, both those who themselves are older adults and those who care for older adults. Through an action research approach (in French), the researchers document the phenomenon of mistreatment (forms, manifestations, consequences and the contexts in which it occurs); develop prevention tools; and offer recommendations to encourage the respectful treatment of caregivers. The research was conducted in 11 regions of Quebec among 433 people with lived experience of caregiver mistreatment.
The research has led to the development of the toolbox on promoting proper caregiver treatment.