Pratiques gagnantes pour mieux soutenir les personnes proches aidantes

This online resource kit presents winning practices for professionals and case workers who support caregivers on psychosocial support, respite, information and training, men who are caregivers, post-caregiving and digital services.

Organizations:

Appui pour les proches aidants

Year: 2025

Languages: French

Format: Web document or format

Dimension(s) of caregiving:

Analysis of caregiving support

Need help? →

CALL 811 (Info-Santé/Info-Social). If you need support or have concerns or questions about your health or that of a family member or friend, call 811 to speak to a nurse or psychosocial worker. Bilingual and available 24 hours a day, 7 days a week, it’s free and confidential.

To speak to a caregiver counselor about a difficult situation, ask questions or get a referral, call l’Appui’s Caregiver Support Helpline.
Bilingual; open daily from 8 a.m. to 8 p.m.

1 855 852-7784
[email protected]
www.lappui.org/en/

To find community resources offering caregiving information and support near you, consult l’Appui’s Resource Directory or Proche aidance Québec’s list of member organizations (in French only).

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This online resource kit (in French) created by L’Appui pour les proches aidants presents winning practices for professionals and case workers who support caregivers. “Winning practices” — tactics that are effective in responding to caregivers’ varied needs — include service development and delivery as well as recommended approaches. The practices are grouped under different topics:

A toolbox is also available. Based on an in-depth literature review for each topic studied as well as on semi-structured qualitative interviews and focus groups with community organizations, the information has been validated by managers, caregivers and caregiving stakeholders.

Access the resource kit (in French)

Like to know more?

Informed by Measure 31 of the Quebec Government Action Plan for Caregivers 2021‑2026, this project updates practices developed by L’Appui in 2013 and 2016.