La navigation par les pair·e·s : un modèle d’accompagnement novateur pour mieux soutenir les personnes proches aidantes appartenant à un groupe ethnoculturel minoritaire (PAGEMA)

This report (226 pages) offers a peer-support model for helping caregivers from ethnocultural minorities and English-speaking communities (PAGEMA caregivers) navigate services.

Authors:

Organizations:

SHERPA University Institute

Year: 2025

Languages: French

Format: Document (article, report, guide, etc.)

Dimension(s) of caregiving:

Analysis of caregiving support

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CALL 811 (Info-Santé/Info-Social). If you need support or have concerns or questions about your health or that of a family member or friend, call 811 to speak to a nurse or psychosocial worker. Bilingual and available 24 hours a day, 7 days a week, it’s free and confidential.

To speak to a caregiver counselor about a difficult situation, ask questions or get a referral, call l’Appui’s Caregiver Support Helpline.

Bilingual; open Monday to Friday from 8 a.m. to 6 p.m.

1 855 852-7784

[email protected]

www.lappui.org

To find community resources offering caregiving information and support near you, consult l’Appui’s Resource Directory or Proche aidance Québec's list of member organizations (in French only).

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This report (226 pages, in French) offers a peer-support model for helping caregivers from ethnocultural minorities and English-speaking communities (PAGEMA caregivers) navigate services.

The model was developed through a collaborative process involving PAGEMA caregivers and partners from both the health & social services and community sectors. The document is intended for managers and decision-makers involved in the development, implementation and management of peer navigation programs for PAGEMA caregivers.

Read the report (in French)

Like to know more?

The accompanying report Bilan critique et réflexions sur une démarche collaborative (40 pages, in French) provides a critical analysis of the project’s progress, highlighting both its limitations and best practices. The aim is to contribute to the ongoing discussion about partnership approaches with caregivers in Quebec.