Need help? →
Four key divisions
Activities at the Observatory are structured around four strategic divisions. Complementary and interrelated, these different areas correspond to the functions conferred to the Observatory under the Act to recognize and support caregivers.
Monitoring and knowledge production
This division largely concerns how information is consolidated within the Observatory.
Focused on the multiple facets of caregiving, it tracks the evolution, not just of caregiver needs and realities, but also of the best practices and the innovative measures and actions in effect both nationally and internationally.
It also focuses on gathering and analyzing a wide range of data — particularly statistical data — to generate reliable, essential and relevant knowledge around caregiving. This is accomplished through multiple approaches and methods that include monitoring current knowledge as well as analysis, evaluation and knowledge sharing.
Combining and integrating the knowledge of its varied target audiences and contributors (caregivers, health and social services professionals, scientific community, decision-makers) is what lets the Observatory issue new and relevant findings to better support and inform decision-making, research and action for all caregiving stakeholders.
A few achievements
In tandem with its expert advisory committee members and target audiences, the Observatory regularly identifies priority topics to focus its publications and activities To find out more about our current priority topics, sign up to our newsletter.
Caregiving is a complex subject encompassing diverse realities that are not always understood in the same way or to the same degree by society, stakeholders, or even caregivers themselves. The Observatory is seeking to mitigate this situation by working with caregivers, professionals, government authorities and researchers to develop a shared language and specific terminology around caregiving.
At present, there are no Quebec statistics with which to comprehensively identify caregiver characteristics or measure their health and wellness in any detail. As per Measure 2 of the 2021–2026 government action plan for caregivers, the Observatory is currently working with the health surveillance division of the health and social services ministry (MSSS) to produce a portrait of Quebec’s caregivers by 2026.
Knowledge mobilization and transfer
These audiences are:
- Non-governmental organizations
- Government authorities
- The scientific community
- The health and social services network
- The general public
Much as with our actions to monitor and produce knowledge, our activities in this division aim to raise awareness, stimulate action, inform decision-making and drive research aimed at improving the quality life of caregivers and better equipping those who support them.
A few achievements
Open to all and free of charge, the Observatory’s website serves as a platform for distributing its own publications as well as for amplifying the actions of and sharing publications from other caregiving stakeholders.
Complementing the website are the Observatory’s newsletter and social media presence, both of which help engage its target audiences and keep them informed on the latest caregiving knowledge from Quebec and elsewhere.
As a rallying point, the Observatory is a unifying structure where knowledge can be pooled and efforts can be aligned among the various actors both in Quebec and elsewhere, with a view to fostering mutual support and making more largely known current efforts in the field of caregiving.
This cooperative outlook involves the many different groups and individuals who have a stake in caregiving: caregivers, the scientific community, government decision-makers, community organizations, and health & social services practitioners and other professionals.
The division’s aims are given concrete form through the Observatory’s various structures (committees, project teams, working groups, partnerships) and consultation strategies.
A few achievements
To maintain a comprehensive overview of the different caregiving stakeholders and any other organizations or individuals liable to have an interest in its mission, the Observatory regularly updates its stakeholder map —the diagram describing the roles, mandates and activities of each actor.
Furthermore, each year the Observatory seeks out opportunities to meet with various stakeholders, either by setting up meetings and events (e.g. symposia, brainstorming sessions) or participating in their own such activities. This allows the Observatory to get to know them better and explore the prospects of working together on caregiver-related projects or initiatives.
Based on this rich exchange, the Observatory has developed a partnership model that more formally describes stakeholders’ contribution to its mission and sets out the guiding principles for its collaborative activities.
Consulting describes the process
Article 36 of the Act to recognize and support caregivers states that Observatory « enlightens the Minister by finding and reporting on current knowledge and trends, or those to be developed, concerning evaluation approaches and indicators to measure the quality of life, health and well-being of caregivers, and to measure the impact of the policy directions, measures and actions set out in the national policy for caregivers and the government action plan ».
A few achievements
This entails developing a reference framework with which to specify targets and benchmarks (particularly regarding advice or recommendations), define expertise objectives, set out quality standards and establish evaluation criteria and indicators for current caregiving policies, actions and practices.
Mission and functions
Vision and values